By placing an order for goods or services, whether a one-off purchase/service or a recurring purchase/service (either via the internet, website, email, telephone, fax or verbally) the Buyer confirms that they have read, understood and accepted the following terms and conditions of sale.

DEFINITIONS

“The Seller” refers to Theem a trading name for Future Evolved Group Limited ( also t/a CorporateCloud.Solutions) 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
“The Buyer” refers to the person(s), individual(s), firm, company or other organisation purchasing Goods or Services from the Seller
“Contract” means the agreement(s) between the Seller and the Buyer for the purchase of the Products and incorporating these terms and conditions and any other conditions contained in the Order
“Artwork” refers to logos, designs and images of respective Buyers
“Products” means the Goods and Services supplied to the Buyer by the Seller
“Order” means the purchase order containing details relating to the Products and the Contract

About Us

Theem is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at hello@theem.co.uk

Our Contact details:

Future Evolved Group Limited t/a Theem
71-75 Shelton Street,
Covent Garden,
London,
WC2H 9JQ
England

Phone:+ 44 (0) 330 124 6531
Email: hello@theem.co.uk

Opening times:
Mon – Fri 9.00am until 6.00pm.

All orders accepted (either via the internet, telephone, fax or verbally) are subject to Theem’s terms and conditions which are listed below. All manufacturers’ names, reference numbers, images and symbols are used for reference purposes only. Theem & CorporateCloud.Solutions are trading names of Future Evolved Group Limited. Registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Company Reg. Number 12008882 Registered in England

Making a purchase

Although we make every effort to keep shop signage and www.futureevolved.co.uk www.theem.co.uk , www.corporatecloud.solutions and any associated social media pages and feeds accurate and up to date, we cannot be held responsible for any human errors or software faults which may distort or in any other way affect prices or offers displayed. If you feel that we have made an error or that a products pricing is unusually different, please call Theem or Futue Evolved Group Limited first for confirmation (03301246531). We reserve the right to change the price or information on www.futureevolved.co.uk , www.theem.co.uk, www.corporatecloud.solutions any associated social media feeds, other online pages or any shop displays without prior notice. If you order any product or service which has been incorrectly marketed or priced, we will contact you and give you the option to cancel your order or purchase the goods at the correct price or specification. All orders taken are placed on a subject to availability basis and as such in extreme circumstances may be unavailable. If this should happen, Theem will attempt to notify you within 1 working day whereby you may cancel your order or await delivery of your goods. We reserve the right to decline any order for any reason. All products or services remain the property of Future Evolved Group Limited and as such until funds are cleared the purchaser will store the product or service until such funds have cleared. In the event of none payment on any product or service you will grant Future Evolved Group Limited and/or it’s representatives legal access to remove or un install any product or service at a time suitable to Future Evolved Group Limited at your expense.

Services

We diligently work to design, supply and host working websites. We will work with the buyer to build the most effective website we can within the budget required. This said we cannot guarantee how effective the website will be nor can we be liable for increase or decreasing sales and/or turnover and/or enquires from a website we design, host or build. Many factors can affect the effectiveness of a website we do not control all of these factors. Any website hosted by Theem or it’s supplying partners is done so in the most professional manner but from time to time it may be that for reasons of great network stress, physical faults, supply problems, targeted attack or other reasons your hosted website may not be viewable on the world wide web. Theem will always work diligently to restore your website as quickly as possible but Theem cannot be held liable for any loss of business, contacts, data, image or intellectual property (whether perceived, calculated, predicted or real) in any circumstance.

Estimated completion date/delivery times
Any time periods mentioned for website design, call out or any other procedures are estimates and we will aim to complete all work within the time frame given. However these time estimates are subject to change through software interaction, breakdown, work load, employee illness, road accidents/congestion or other circumstances out of our control.

Shipping & Handling

Claims for pilferage and damage must be made within 24 hours of receipt of goods and be reported to both Theem and the carrier. Delivery Schedule: We aim to despatch your order right away. The majority of orders will be sent by Royal Mail and be received by UK customers in 2 – 3 working days. Theem reserves the right to use a courier at its own discretion. All deliveries will require a signature upon receipt. Although Theem makes every effort to deliver your order on time, we cannot be held responsible for delays outside of our control including postal or courier services. If your goods fail to arrive within 28 days of despatch, Theem will offer you the option of either a full refund or a replacement to be despatched immediately. Back Orders: If your item is not in stock, we will back order the product for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made and delivered in the UK 20%. Credit Card Security: Theem makes every effort to keep the details of your order and payment secure, but we cannot, (unless negligent) be held liable for any losses or inconvenience caused as a result of unauthorised access to information provided by you.

Guarantee

We try our best to guarantee your satisfaction. If for any reason you are not satisfied with your purchase, our service to you or any other aspect of Theem please call or email us on the details listed below in “reaching us” and we will be happy to try and resolve the situation. Any item sold as new will have a minimum 12 month warranty direct with the manufacturer unless otherwise stated. Any used product will carry a minimum of 30 days warranty (unless otherwise stated). Extended warranty periods may be offered or available for purchase. These warranties may be with Theem or a 3rd party; this will be made apparent at the point of sale. Warranties offered will cover manufacturer defects or component failure. Theem cannot be liable to you for any business or personal losses suffered as a result of the purchase of goods or services from Theem. This includes, (but is not limited to), loss of data, income, profits, mobility, security, a products warranty or consequential loss. We do not exclude our liability for death or personal injury.

Reaching Us

If you need to reach us, please email us on hello@theem.co.uk , alternatively, you can call on + 44 (0) 330 124 6531 or write to us at Future Evolved Group Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Privacy Policy

Theem does not disclose buyers’ information to third parties except for the processing of card payments or the supply of services or for the purposes of credit rating where a service deems this necessary. We will not send spam mail, 3rd party market research nor 3rd party opinion poll emails. We may, at most, either email, call or post (from time to time) advice of new products, departments or developments that may affect you directly involving UK law and your product interests, special information relevant to you or your business or Theem services. Our aim is always to offer the best products and services at all times and to help us to achieve this goal we need to reserve the right to change the above policies at any time.

Returns Policy

Most returns are deemed necessary due to new or unfamiliar menus or operating systems being deemed to be faulty. It’s always worth calling one of our support team members to assist you with your new purchase and confirm the fault before returning the product. Notable exclusions to this are connections and all software. If we have received a specific order for a special or item, then we may not be able to return that item to our supplier. Some items will be subject to (at our discretion) a 20% re-stocking fee. Return postage is non-refundable.

General

All of the above policies are part of our commitment to you and Theem’s continuing goal to offer the best value solutions incorporating the highest level of customer service. They do not affect your statutory rights as a consumer. The laws of England and Wales govern all terms and conditions and as such any disputes will be decided only by the courts of England and Wales.
Remittance Terms
All goods remain the property of Future Evolved Group Limited until paid for in full. In the event of being given credit terms and not paying within the agreed period interest will be charged daily at 4% above LloydsTSB standard interest rate.

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